Need help with Infinity Zoom? Before troubleshooting, make a backup of artwork you want to keep: open Settings → Data → Export a local drawing backup. Save every file the app offers to share.
A large gallery may export as several numbered files. To restore all drawings, use Import backup in the gallery once for each drawing file. Each file must be 64 MB or smaller to import. Free access holds one canvas at a time; move the current canvas to Trash or use Pro before importing another. If the app warns that one canvas is too large, open it and choose Canvas settings → Back up this canvas for a smaller compact copy. If that copy still exceeds the limit, keep it and contact support; the current app cannot import it.
Jacob@apgnashville.com
Please include your device model, iOS or iPadOS version, app version, and what happened. Do not send private artwork unless it is necessary to explain the issue.
Infinity Zoom stores your work on your device. You can export an editable backup to Files, then import a compatible backup from the gallery. Imported drawings are added as new copies. Preferences and palettes are not restored with a drawing backup.
Manage or cancel a subscription through your Apple Account settings. In the app, choose Restore Purchases if a completed purchase is not appearing.
Published by APG Nashville LLC.